Imitation auto parts have become a serious problem in recent years. And it doesn’t just hurt brands such as ACDelco – it hurts you, the person buying the parts, as well. It’s worth your while to read on and find out more about this problem.
Imitation parts are manufactured, packaged and represented in such a way as to mislead the public. Imitators often duplicate a trademark exactly, or alter it just enough so that the average customer won’t notice the difference. The people who make and sell these fakes want you to think you’re getting a part produced by a reputable brand such as ACDelco – but you’re not. Also, most counterfeit auto parts distributors use trademarks without obtaining the owner’s permission. This is a criminal offense that can land them in jail.
While counterfeit auto parts may be cheaper, they could cost you a lot more in the long run – and we’re not just talking about money. Imitation parts typically don’t last as long as genuine parts, making it necessary to replace them more frequently. Also, considering these parts typically aren’t built to your car’s specifications (as ACDelco parts are), they can lead to mechanical problems and system breakdowns. Worse yet, fake car parts could cause major safety problems for you and your loved ones.
It isn’t easy to spot a fake. That’s because the really good counterfeit-parts makers work long and hard to fool consumers. Here are a couple of tips to help you tell a phony from the genuine article:
ACDelco is concerned about counterfeit auto parts for a number of reasons. First, fake parts cast a shadow on our reputation as a provider of high-quality replacement parts. Second, they lead to a loss in sales as well as jobs. Since we at ACDelco have worked hard to establish and maintain our reputation, we take it personally when counterfeiters jeopardize our status. We are working side-by-side with law enforcement agencies, as well as other automotive manufacturers, to battle counterfeit parts makers. We’re also working with investigators and prosecutors to help convict anyone caught counterfeiting.
Take it back to the place where you purchased it. Most legitimate dealers/retailers consider their customer service and reputation to be the most important parts of their businesses. And most will do whatever is necessary to make good on the purchase. If you suspect a part you purchased is fake, or if you know anything that could lead to the conviction of counterfeiters, please contact the Global Brand Protection Team and report your suspicions.
If you suspect that the automotive parts you have purchased are counterfeit, please send an email to: firstname.lastname@example.org
Be sure to include as much information as possible as well as pictures of the part and with the packaging you have purchased.
ALL PERSONAL INFORMATION WILL REMAIN STRICTLY CONFIDENTIAL.
Please save the part, the packaging, the invoice and the receipt until we contact you (if you choose to be contacted).
YOU SHOULD RECEIVE A RESPONSE WITHIN FIVE (5) BUSINESS DAYS.
PROPOSITION 65 WARNING: Battery posts, terminals and related accessories contain Lead and Lead components, chemicals known to the state of California to cause birth defects and other reproductive harm. Batteries also contain other chemicals known to the state of California to cause cancer. WASH HANDS AFTER HANDLING.