ACDelco Professional Service Center Program

  
PROFESSIONAL SERVICE CENTER PROGRAM

From GM training to outstanding marketing to ACDelco Rewards and more, the ACDelco Professional Service Center (PSC) Program can help your business become more efficient and profitable. Receive discounts on everything from new cars to uniforms and earn ACDelco Rewards along the way. Most importantly, Premium account holders can earn access to no-charge technical assistance and ACDelco growth incentives as well as no-charge training courses.


Qualifications

 
Professional Service Centers

• Must be sponsored by an ACDelco Direct Account member.
• Must make ACDelco your first choice for quality automotive products.
• Must provide high-quality service, fair value, convenience and dedication to customer satisfaction.
• Must employ at least one ASE certified technician and trained technicians.
• Must maintain a facility that is comfortable and professional in appearance.
• Prominently display current ACDelco signs
• Purchase $1 to $1,999 worth of ACDelco products on a monthly basis
• Pay a quarterly access fee of $50 to $125 (based on training options).

Premium Professional Service Centers
Along with meeting the above qualifications, participating service centers can achieve a ‘Premium’ status by purchasing $2000 or more of ACDelco products on a monthly basis – as well as paying a quarterly fee of $200. Premium account holders gain access to additional benefits and resources.

Key Benefits

 
Rewards

For every ACDelco-reported purchase, earn points that can be put back into your business or spent on yourself. You can earn up to 5 percent of all your ACDelco- reported purchases. The more you purchase, the more rewards you will be eligible for. ACDelco Premium PSCs are eligible for a 1 percent growth incentive for 5 percent year-over-year growth.

Assurance
Give your customers a confidence boost with a nationwide 24-month/24,000-mile (whichever comes first) limited parts and labor warranty for ACDelco parts installed by participants of the ACDelco PSC Program. Premium PSCs can claim labor reimbursement at their door rate (capped at $100) for eligible ACDelco parts originally installed at your shop should they fail during the warranty period.

• Roadside Assistance can also be offered to all customers of an ACDelco PSC regardless of the brand of part installed or service performed and covers a period of 12 months, with no mileage restrictions.

Discounts
Participants of the ACDelco PSC Program receive discounts on brands such as MechanicNet (customer retention), Reynolds and Reynolds (business forms), HotRod Processing (credit card processing) and more. GM is not responsible for the products from third-party vendors.

Resource Benefits

Training Resources
With ACDelco’s curriculum of hands-on, 24/7 web-based and virtual classroom courses, you and your employees can receive the knowledge you need to stay on top. Additionally, Premium PSCs receive no-charge technical assistance on all makes through Diagnostic Hotline.

Marketing
From assistance such as the ACDelco Service Center Locator to the ACDelco 1Store for promotional items for your shop, ACDelco has many exciting options to help you promote your business. Check out the ACDelco Image Program; we can help your business stand out from the competition with new sign elements. Also, don’t forget to outfit your technicians in the complete line of apparel offered through redkapautomotive.com.

Technical Resources
Access to the most current vehicle repair information and exclusive tools at a discounted rate such as GMSi, CONNECTION eBusiness Tools, Diagnostic Hotline, Drew Technologies, Midtronics Battery Management and more. GM is not responsible for the products from third-party vendors.

CONNECTION is a stand-alone, online parts catalog that links directly to your ACDelco Direct Account and doesn’t require any extra hardware or software. With CONNECTION, you receive exclusive access to GM Illustrated, Battery, Pigtail and Chemical specialty catalogs. You also have the opportunity to participate in ACDelco promotions throughout the year.

TIS2Web is a web-based subscription service for GM vehicle calibrations, global diagnostics system software and Tech2 diagnostic software updates. Premium PSCs qualify for special TIS2Web discounts.

Learn More about TIS2Web

GMSi* is a web-based subscription service that delivers our most accurate and current repair and diagnostic information. Help speed up service repairs and control costs with access to GMSi. PSC Program participants are eligible for a discounted price of $900 (regularly $1,200). Premium PSC Program participants receive GMSi at no charge if purchasing more than $3,000 of ACDelco parts per month.

*GMSi discounts and promotions are not available to subscribers in Massachusetts.

Learn More about GMSi

For More Information, Call 1-800-825-5886
PSC Benefits Handbook
PSC Quick Reference Guide

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